**Abstract**

Communication is human life itself. Because of the information technologies we have nowadays, the communication process is adoptively complex and getting even more complex at an accelerated pace. Understanding how we can make communication better is the key to the individual and organizational well-being, which leaders should prioritize to perform and produce good outcomes and impacts in the society. This chapter tries to introduce social workers to some of the strategies leaders can use for organizational and individual development. After discussing theoretical aspects, *Liberating Structures* will be introduced as a very practical toolset. I have the experience of working with community social workers in the community of Japan, and my work has been related to the empowerment of social workers' skills to better communicate with community members and other professionals and often among peers and staff members. Based on my experience, I showcase examples of *Liberating Structures*' practical usages.

**Keywords:** communication, organization, organizational development, relationships, strategy for organizational and behavioral change, complexity science
