TY  - CHAP
AU  - Carlström, Eric
AB  - "Samhandling is considered as a key solution when asymmetry occurs. An  expectation of seamless samhandling can be a special challenge to High Reliability  Organizations  which have mechanistic traditions in common, i.e. an assumption of  linearity and routine-based work. In this chapter, a model to operationalize samhandling  is presented. This conceptual study is based on observational data from an  inter-organizational exercise. A full-scale exercise of a train accident on the Öresund  Bridge between Sweden and Denmark was observed. The overall goal of the exercise  was to effectively solve the situation. However, different routines contributed to  confusion and misunderstandings in the meeting on how to act. The exercise was  dominated by a focus on linearity within the internal organizations, which hindered  samhandling. In order to conceptualize samhandling, a three-level model is presented.  It consists of “sequential samhandling”, i.e. a simplified, assembly-line type work  process, “parallel samhandling”, i.e. carrying out tasks simultaneously, and “synchronous  samhandling”, i.e. tasks performed at the same time in a spontaneous and natural  way. A three-level samhandling model such as the one presented can be a useful  tool for managing disasters."
DO  - 10.23865/noasp.36.ch19
ID  - OAPEN ID: 1001660
ID  - OAPEN ID: OCN: 1076733007
KW  - Samhandling
KW  - interaction
KW  - inter-organizational exercise
KW  - High Reliability Organizations
KW  - preparedness
KW  - organizational learning
KW  - unforeseen
L1  - https://library.oapen.org/bitstream/id/2e135690-750e-4c56-ba10-9bf47ef021d3/Interaction_ch19.pdf
LA  - English
LK  - http://library.oapen.org/handle/20.500.12657/28302
PB  - Cappelen Damm Akademisk/NOASP (Nordic Open Access Scholarly Publishing)
PP  - Oslo
PY  - 2018
TI  - Chapter 19 Samhandling During Crisis Work : A Three-Level Model
ER  - 
