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    Bewijzen van goede dienstverlening

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    Author(s)
    WRR,
    Language
    Dutch; Flemish
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    Abstract
    Political Science
     
    Het belang van de maatschappelijke dienstverlening in het dagelijks leven valt nauwelijks te overschatten. Het rapport analyseert problemen rond de kwaliteit, toegankelijkheid en doelmatigheid van de maatschappelijke dienstverlening. Er wordt een toenemende spanning geconstateerd tussen het institutionele regime waarbinnen deze sectoren functioneren, de oriëntatie waarmee de dienstverlenende instellingen opereren en de vragen van cliënten. Deze spanning wordt versterkt door de strikte scheiding tussen beleid en uitvoering, tussen doelen en middelen en tussen overheid en markt. Om in deze situatie verandering te brengen, doet de overheid er beter aan om meer te vertrouwen op de initiatieven van de in het veld werkzame professionals en bestuurders.
     
    URI
    http://library.oapen.org/handle/20.500.12657/33922
    Keywords
    overheidsbeleid; political science
    DOI
    10.5117/9789053567319
    ISBN
    9789053567319
    OCN
    1030815532
    Publisher
    Amsterdam University Press
    Publisher website
    https://www.aup.nl/
    Publication date and place
    2004
    Series
    WRR rapport, 70
    Classification
    Politics and government
    Pages
    264
    Rights
    All rights reserved
    • Imported or submitted locally

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    License

    • If not noted otherwise all contents are available under Attribution 4.0 International (CC BY 4.0)

    Credits

    • logo EU
    • This project received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement No 683680, 810640, 871069 and 964352.

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