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dc.contributor.authorMorelli, Nicola
dc.contributor.authorde Götzen, Amalia
dc.contributor.authorSimeone, Luca
dc.date.accessioned2020-09-21T13:41:59Z
dc.date.available2020-09-21T13:41:59Z
dc.date.issued2021
dc.identifierONIX_20200921_9783030562823_106
dc.identifier.urihttps://library.oapen.org/handle/20.500.12657/41749
dc.description.abstractThis open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.
dc.languageEnglish
dc.relation.ispartofseriesSpringer Series in Design and Innovation
dc.subject.classificationbic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJM Management & management techniques::KJMV Management of specific areas::KJMV6 Research & development management
dc.subject.classificationbic Book Industry Communication::T Technology, engineering, agriculture::TG Mechanical engineering & materials::TGP Production engineering
dc.subject.classificationbic Book Industry Communication::K Economics, finance, business & management::KN Industry & industrial studies::KNS Service industries
dc.subject.otherInnovation/Technology Management
dc.subject.otherManufacturing, Machines, Tools, Processes
dc.subject.otherServices
dc.subject.otherBusiness and Management
dc.subject.otherMachines, Tools, Processes
dc.subject.otherIndustries
dc.subject.otherservice design
dc.subject.othervalue creation interaction
dc.subject.othervalue creation infrastructure
dc.subject.otherService System Design
dc.subject.otherinnovation
dc.subject.otherDesign capabilities
dc.subject.otheropen access
dc.subject.otherResearch & development management
dc.subject.otherIndustrial applications of scientific research & technological innovation
dc.subject.otherProduction engineering
dc.subject.otherHospitality & service industries
dc.titleService Design Capabilities
dc.typebook
oapen.identifier.doi10.1007/978-3-030-56282-3
oapen.relation.isPublishedBy6c6992af-b843-4f46-859c-f6e9998e40d5
oapen.imprintSpringer
oapen.series.number10
oapen.pages89


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