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dc.contributor.authorBrooks, Rachel
dc.contributor.authorAbrahams, Jessie
dc.date.accessioned2022-03-02T13:20:54Z
dc.date.available2022-03-02T13:20:54Z
dc.date.issued2020
dc.identifier.urihttps://library.oapen.org/handle/20.500.12657/53184
dc.description.abstractIn this chapter, we draw on an analysis of English policy documents and focus groups with students at three English higher education institutions, to explore some of the complexity in the ways in which the concept of student-as-consumer is discussed by both those formulating policy and the intended recipients. In relation to policies, this is evident in some of the apparent contradictions within government documents which, on one hand, emphasise strongly many aspects of a consumer discourse (foregrounding ideas around investment, choice and ensuring value of money) but, on the other hand, also discuss in some detail the vulnerability of students and their need of protection– which is clearly at odds with the notion of an ‘empowered consumer’. With respect to students, a similar degree of complexity can be seen in their differential awareness of the student-as-consumer discourse, and their varied responses to it.en_US
dc.languageEnglishen_US
dc.subject.classificationbic Book Industry Communication::J Society & social sciences::JN Educationen_US
dc.subject.otherComparative; EU; Education; Europe; European; School; Union; Choice; Transition; Inequality; Aspiration; International; Justice; Social; Politicalen_US
dc.titleChapter 11 Higher education students as consumers?en_US
dc.title.alternativeEvidence from Englanden_US
dc.typechapter
oapen.identifier.doi10.4324/9781315102368-16en_US
oapen.relation.isPublishedBy7b3c7b10-5b1e-40b3-860e-c6dd5197f0bben_US
oapen.relation.isPartOfBook43a9d22d-eaba-455a-b13c-fbdc5acd8d6een_US
oapen.relation.isFundedBy178e65b9-dd53-4922-b85c-0aaa74fce079en_US
oapen.relation.isbn9780367488123en_US
oapen.relation.isbn9781315102368en_US
oapen.collectionEuropean Research Council (ERC)en_US
oapen.imprintRoutledgeen_US
oapen.pages19en_US
oapen.grant.number681018
oapen.grant.programEUROSTUDENTS


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