Innovative Priority Mechanisms in Service Operations
Theory and Applications
dc.contributor.author | Cui, Shiliang | |
dc.contributor.author | Wang, Zhongbin | |
dc.contributor.author | Yang, Luyi | |
dc.date.accessioned | 2023-07-14T15:42:45Z | |
dc.date.available | 2023-07-14T15:42:45Z | |
dc.date.issued | 2023 | |
dc.identifier | ONIX_20230714_9783031308413_30 | |
dc.identifier.uri | https://library.oapen.org/handle/20.500.12657/63946 | |
dc.description.abstract | This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book. | |
dc.language | English | |
dc.relation.ispartofseries | SpringerBriefs in Service Science | |
dc.subject.classification | thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies::KNS Hospitality and service industries | en_US |
dc.subject.classification | thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJM Management and management techniques::KJMV Management of specific areas | en_US |
dc.subject.classification | thema EDItEUR::K Economics, Finance, Business and Management::KJ Business and Management::KJT Operational research | en_US |
dc.subject.classification | thema EDItEUR::K Economics, Finance, Business and Management::KN Industry and industrial studies | en_US |
dc.subject.other | Service Operations | |
dc.subject.other | Priority Queues | |
dc.subject.other | Service Innovations | |
dc.subject.other | Queue-scalping | |
dc.subject.other | Referral priority program | |
dc.subject.other | Service-position-trading | |
dc.subject.other | Linesitting | |
dc.subject.other | Dynamic priority policy | |
dc.subject.other | Decision Making | |
dc.subject.other | Applications to Service Systems | |
dc.subject.other | Queueing Theory | |
dc.title | Innovative Priority Mechanisms in Service Operations | |
dc.title.alternative | Theory and Applications | |
dc.type | book | |
oapen.identifier.doi | 10.1007/978-3-031-30841-3 | |
oapen.relation.isPublishedBy | 6c6992af-b843-4f46-859c-f6e9998e40d5 | |
oapen.relation.isFundedBy | 1edf7275-d11e-45ad-a038-9270d4ffa2e0 | |
oapen.relation.isbn | 9783031308413 | |
oapen.relation.isbn | 9783031308406 | |
oapen.imprint | Springer International Publishing | |
oapen.pages | 139 | |
oapen.place.publication | Cham | |
oapen.grant.number | [...] |