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dc.contributor.authorSokhela, Dudu G.
dc.date.accessioned2024-06-27T15:44:47Z
dc.date.available2024-06-27T15:44:47Z
dc.date.issued2024
dc.identifierONIX_20240627_9781990982088_4
dc.identifier.urihttps://library.oapen.org/handle/20.500.12657/91130
dc.description.abstractThis book explores primary health care users who visit the clinic for short consultations, those who regularly come to collect medication for chronic illnesses, such as hypertension, diabetes mellitus, arthritis, epilepsy, tuberculosis, HIV and AIDS, clients for family planning and babies coming for routine weight monitoring, immunisation and routine prophylactic treatment. Since these health care users come for short consultations, the research investigates where the bottlenecks in the clinic queues resulted in long waiting times and if these consultations were of expected quality. This book arose from the author's own experience working in a primary health care setting focused on the challenges faced by patients. This book will add to the body of knowledge and management of health care users, as this book offers practical recommendations that are tailormade for specific health care users, to be implemented by primary health care providers and settings. Furthermore, the country is faced with a burden of communicable and non-communicable diseases. New strategies are required to address the ever-changing disease pattern and the rapidly growing populations.
dc.languageEnglish
dc.subject.classificationthema EDItEUR::M Medicine and Nursing::MQ Nursing and ancillary services::MQC Nursing::MQCX Community nursing
dc.subject.otherClinical microsystems model
dc.subject.othercontinuous quality improvement
dc.subject.otherquality
dc.subject.otherprimary health care
dc.subject.otherPHC
dc.subject.otherfast queue
dc.subject.otherfast-track
dc.subject.otherquality of health care
dc.subject.otherquality improvement
dc.subject.othertriage in PHC
dc.titleA framework for continuous quality improvement for fast-track queues in clinics in eThekwini
dc.typebook
oapen.identifier.doi10.4102/aosis.2024.BK452
oapen.relation.isPublishedByd7387d49-5f5c-4cd8-8640-ed0a752627b7
oapen.relation.isbn9781990982088
oapen.imprintITUTA Books
oapen.pages162
oapen.place.publicationCape Town


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