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    Travailler dans la grande distribution

    La journée de travail va-t-elle redevenir une question sociale?

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    Author(s)
    Cianferoni, Nicola
    Collection
    Swiss National Science Foundation (SNF)
    Language
    French
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    Abstract
    What does it mean to work in the retail sector today? In Switzerland, two giants share almost the whole market. In order to stay competitive, they intensify the work, demand more availability from their employees and deskill certain positions. How do the store managers achieve profitability objectives despite the constraints in this context? How do the cashiers cope with the increasing automation of their jobs? How do the shelf workers reconcile customer contact with ever-increasing time constraints? This book explains how neoliberal working time patterns are taking place in the supermarkets and questions the evolution of the working day in our society. The study is based on 78 interviews with managers, shop floor workers and union officers. Nicola Cianferoni is a post-doctoral researcher at the University of Geneva and the University of Neuchâtel in Switzerland.
    URI
    http://library.oapen.org/handle/20.500.12657/24666
    Keywords
    Automation; Companies; Economy; Labour Process; Labour market; Flexibility; Large retail; Neoliberalism; Occupation; Political economy; Profitability; Retail; Society; Store; Switzerland; Trade; Wholesale industry; Work reorganization; Working conditions; Working time
    DOI
    10.33058/seismo.20723
    ISBN
    9782883510906
    OCN
    1135846184
    Publisher
    Seismo
    Publication date and place
    2019
    Grantor
    • Schweizerischer Nationalfonds zur Förderung der Wissenschaftlichen Forschung
    Classification
    Sociology: work and labour
    Pages
    217
    Rights
    http://creativecommons.org/licenses/by-nc-nd/4.0/
    • Imported or submitted locally

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    License

    • If not noted otherwise all contents are available under Attribution 4.0 International (CC BY 4.0)

    Credits

    • logo EU
    • This project received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement No 683680, 810640, 871069 and 964352.

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