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    Chapter 10 Digital skills and application use among Finnish home care workers in the eldercare sector

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    Author(s)
    Rantala, Eero
    Taipale, Sakari
    Oinas, Tomi
    Karhinen, Joonas
    Language
    English
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    Abstract
    This chapter explores the role digital skills, interest in technology, and social support have in home care workers’ use of digital applications at work. The empirical research is based on the 2019 University of Jyväskylä survey study on eldercare work (N = 6,903), drawn from the members of four majors trade unions in Finland. In this chapter, a sub-sample of home care workers (n = 1,398) is used in the analyses. Structural equation models are used to estimate the direct and indirect effects of available technology support, digital skills, and interest in technology on the actual use of various digital applications at work. According to the results, technology support has no direct effect on the use of digital applications. However, technology support seems to increase interest in technology and improve digital skills, which in turn promotes the use of digital applications. The availability of technology support appears as a crucial facilitator for home care workers’ digital agency at work.
    Book
    Digital Transformations in Care for Older People
    URI
    https://library.oapen.org/handle/20.500.12657/58577
    Keywords
    elder care, older people, care, digital agency, digitalization, public health, social services, ageism, sense of belonging, care community, digital skills, finnish home care, care workers
    DOI
    10.4324/9781003155317-13
    ISBN
    9780367725570, 9780367725594, 9781003155317
    Publisher
    Taylor & Francis
    Publisher website
    https://taylorandfrancis.com/
    Publication date and place
    2022
    Imprint
    Routledge
    Classification
    Sociology
    Pages
    21
    Public remark
    Funder name: University of Jyvaskyla, Finland
    Rights
    https://creativecommons.org/licenses/by-nc-nd/4.0/
    • Imported or submitted locally

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    License

    • If not noted otherwise all contents are available under Attribution 4.0 International (CC BY 4.0)

    Credits

    • logo EU
    • This project received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement No 683680, 810640, 871069 and 964352.

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